Is Anyone There? How To Get A Real Person On The Line

on Tuesday, 04 February 2014. Posted in Computers, Sci/Tech

Automatic phone interaction systems are critical to helping businesses manage call volumes. Sometimes, though, it is necessary to employ strategies that get you to a real customer service representative.

Is Anyone There? How To Get A Real Person On The Line

It is becoming increasingly common for businesses of all sizes to utilize an automated call system. After all, this enables them to reduce their expenses because it eliminates the need to have a live receptionist available at all times. Additionally, these call systems can be useful for customers at times because they can help connect you with the appropriate voice mail box even if you call after hours. However, there are many occasions when callers simply want to be connected to a live person instead of jumping through automated hoops.

Tablets for Small Businesses

on Saturday, 31 August 2013. Posted in Small Business, Computers, Business, Sci/Tech

The lightweight, portable nature of tablet devices is conquering the business world. But with many options to choose from, before buying for your business, carefully evaluate which features you need.

Tablets for Small Businesses

More and more businesses are making use of tablet PCs in their daily operations. A 2011 study by Model Metrics showed that 22 percent of companies had begun deploying tablets for their businesses, with 78 percent planning to have tablets in use by 2013.

Windows 8 Apps: Dominating the Cloud?

Written by Felicia Baratz on Wednesday, 14 November 2012. Posted in Computers, Sci/Tech

Microsoft is getting into the cloud computing game with Windows 8. As a result, the trend toward cloud computing is getting a boost.

Windows 8 Apps: Dominating the Cloud?

One of the major benefits of cloud computing is that it allows you to access your data from practically any location with an Internet connection. Instead of storing your information locally by way of internal hard drives, external hard drives and USB storage devices, your information is stored online. There has been perhaps no greater indication of the impact and continued growth of this type of service than the convergence of the Windows 8 operating system and the cloud.

Predictions for Baidu's Mobile Internet Sector

Written by Felicia Baratz on Tuesday, 16 October 2012. Posted in Computers, Sci/Tech

Google, Apple, and Microsoft are the big Web, desktop, and mobile developers most people in the west know. But in China, Baidu has become a major player.

Predictions for Baidu's Mobile Internet Sector

For the uninitiated, Baidu is the primary search engine available throughout China and surrounding regions. In recent years, like many technology companies throughout China, Baidu has incorporated cloud-computing technology with their search engine. It was recently announced that they would offer cloud-powered storage to processing abilities for interested developers. The goal is offer a development environment free of servers and dedicated processing technology. This expected to open a whole new world of opportunities for web developers and general search engine users alike.

Social Media Helps Find Missing People Faster

Written by Julia Hall on Friday, 05 October 2012. Posted in Computers, Sci/Tech

New mobile and social media technologies open up new possibilities for helping find missing children. But does the technology come at a price, in terms of privacy, that is too high?

Social Media Helps Find Missing People Faster

Since the advent of mainstream use for social media on smartphones and other devices, it has gotten easier to find and report missing people. It's faster and more efficient to pass a picture around a favorite social network, than it is to put it on a milk carton. As users are checking messages and accepting friend requests, they are also pausing long enough to look at that missing person picture their friends shared. Within seconds, their entire network of friends, family and co-workers can receive that picture and share it within their own networks. This method is thought to be so much more efficient, that missing persons organizations are now establishing a presence on global social sites such as Facebook.

The Only Way to Browse — Search Engines

Written by Gary Brock on Tuesday, 11 September 2012. Posted in Computers, Sci/Tech

Building a website is not enough to ensure a successful online business. Winning online strategies also take into account how search engines drive traffic and plan strategies to make the best use of search engine results.

The Only Way to Browse — Search Engines

Search Engines are the quick and easy way to get to where you want to go online no matter what you may be looking for. The majority of internet traffic is initiated right from a user's search engine of choice. At the same time, internet advertising has changed into an ocean of ways to promote services, products, and businesses many times over and more effectively than ever before.

Before Selecting Your Web Hosting Service: Read This First

on Thursday, 23 August 2012. Posted in Computers, Sci/Tech

When planning to start a website, the smart thing to do at the start is to spend time researching web hosts and making a selection based on need, reliability and availability of quality customer service.

Before Selecting Your Web Hosting Service: Read This First

Before you can start a website or a blog, it is necessary to find a quality web hosting service. These companies will allow you to register a domain name and upload files to start building your website. Since not all web hosting is created equal and companies can vary in terms of their packages, it's important to take a few key factors into consideration before making your selection.

NSF Leadership in Discovery and Innovation Sparks White House US Ignite Initiative

on Thursday, 14 June 2012. Posted in Computers, Sci/Tech

Expanded testbeds, research and competitions will spark new applications to improve healthcare delivery, advanced manufacturing, disaster response and address other societal needs.

NSF Leadership in Discovery and Innovation Sparks White House US Ignite Initiative

The National Science Foundation (NSF) announced that it will serve as the lead federal agency for a White House Initiative called US Ignite, which aims to realize the potential of fast, open, next-generation networks.

How to Make Your Own Website SEO Friendly

on Saturday, 02 June 2012. Posted in Computers, Sci/Tech

If you build it, your website that is, customers will not necessarily come -- that is, unless you spend time developing an SEO strategy to get your website noticed.

How to Make Your Own Website SEO Friendly

You might have a brilliant new website with lots of features, videos, an online shop, testimonials, and image galleries, with a good design, but unless your website can be found by potential customers, your website is effectively useless.

Five Ways Businesses Use Virtualization

Written by Felicia Baratz on Wednesday, 25 April 2012. Posted in Computers, Sci/Tech

Virtualization offers significant advantages for corporate IT departments and even small businesses looking to get a competitive edge.

Five Ways Businesses Use Virtualization

In recent years, virtualization has become a key component of business operation. As virtual machines have become widely used throughout the business community, companies like VMware have come center-stage as leading providers of virtualization environments. There are several reasons for this, but the main causes have to do with the versatility of resource management within the virtualization environment. 

Choosing the Right Web Hosting Company

on Friday, 03 February 2012. Posted in Computers, Sci/Tech

Web hosting companiesA web hosting company plays a significant role in the functioning of a website. There are many factors that go into choosing the right web hosting company. Here are 5 of the most important attributes one should look for when choosing a provider:

Speed and Reliability

It is crucial that websites stay online as much as possible. Hosting companies that frequently shut down websites for maintenance or other technical issues can detract visitors from ever attempting to access the site again. A site that loads too slowly can also greatly diminish the number of visitors.


Online security is becoming far more important. Hackers are devising new ways to access sensitive web content and steal personal information. Reputable web hosting companies should always use the best website protection. It is best to pay close attention to the security features a company offers when choosing a web hosting provider.

Quantum Computing Breakthrough in the UK

on Tuesday, 13 December 2011. Posted in Computers, Sci/Tech

Illustration shows atoms in the quantum state of entanglement. Researchers in the UK have made what they say is a significant breakthrough in building computer chips for use in quantum computers.

Unlike computers in wide use today, the promise of quantum computers is that they will be able to carry out computations using effects described by quantum physics, the physics that describes the universe at the atomic and sub-atomic levels, making them faster and smaller than any current computer could ever be. The problem, unsurprisingly, is actually working at the quantum level.

Still, the immense promise of the quantum computer makes the difficulty of working at that level a worthwhile challenge that physicists are keen to explore, especially since existing computer technology is likely to reach the point of diminishing returns in the near future.

Proposed Country-Wide Broadband Connection Meets With Some Skepticism

on Tuesday, 08 November 2011. Posted in Computers, Sci/Tech

WIMAXIt is the public airwaves and television broadcasters that the Obama Administration is after.

President Obama has proposed an expansion of America’s high-speed broadband system with the aim that it reach almost 100 percent of households in the U.S. The president promotes a WiMAX broadband wireless internet system as the future standard for Internet users.

WiMAX services are considered cost effective and those that support the legislation think that revamping the scope of technology for the country with the WiMAX system would create needed jobs and boost industry stock.

Creator of Video Game Doom Says Video Games Not Responsible for Violence

on Saturday, 06 August 2011. Posted in Computers, Sci/Tech

Despite evidence, video games like Doom are being blamed for violence. Deranged mass murderer Anders Breivik claimed to enjoy violent video games and wrote in his manifesto that playing those games was a good way to train for real world violence.

His statements seem to some to verify a link between violence and video games that critics of the popular software titles have long alleged. Following Breivik’s killing spree, retailers in Norway reacted by removing violent games from store shelves.

Norwegian retailer Coop Norway said it was removing 51 titles from its shelves. Included among those that will no longer be sold are titles in the Call of Duty series as well as Sniper Ghost Warrior, Counter-Strike Source, World of Warcraft, and Homefront.

Geir Inge Stokke, retail director for Coop Norway, said it was the right thing to do.

“At the moment it’s [appropriate] for us to take them down,” Stokke said. “I wouldn’t be surprised if others do the same. We have to think very carefully about when to bring these goods back. The economy involved is of no importance.”

Apple Allegedly Considering Remote Blocking of iPhone Cameras

on Friday, 17 June 2011. Posted in Computers, Sci/Tech

The iPhone's camera may in the future get disabled when owner enters certain events. Users of Apple’s iPhone mobile devices may not be able to use their gadgets to capture footage when attending live events in the future.

A patent filed by the company describes a method of disabling the iPhone’s camera when at a live event. According to London’s Daily Mail, if and when the technology comes to the iPhone, “Anybody holding up their iPhone [at a live event] will find it triggers infra-red sensors installed at the venue.” The paper continues: “These sensors would then automatically instruct the iPhone to shut down its camera function, preventing … footage from being recorded.”

The apparent reason for the camera disabling technology is to prevent amateurs attending events from getting a scoop on “authorized” media outlets who have paid for licenses to broadcast footage from concerts, sports, and other live events.

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